Info & FAQ

Information and answers about your order, shipping, measuring your walls, my products or the assembly of them. Of course, you can write to me at any time if you still have any questions.

Label explanation

Variable arrangement

Label variable arrangement

For all motifs with this label, each element is individually repositioned by me. This means that no elements are cut off by corners and doors. Depending on the format, however, I may remove one or two elements to maintain the effect of the motif and prevent the wallpaper from appearing too restless. If, for example, one of these is particularly important to you in a wallpaper with animals and you have a very narrow format, you are welcome to write your request in the personalization field. I will then take this into account when creating the design. You can also write in this field whether you would like a preview before printing.

Variable arrangement

Color variants

Color variants

If this label is on your desired design, you can pick the color to suit your taste. There are 2 variants: 1. You can freely choose the background color or the design colors from the selection options. 2. You can freely choose the color of all elements from my color chart. You can find all the information about your selection options in the description of the respective motif.

Color variants

Adjustment to dimensions

After your order, I will adapt all motifs exactly to your wall dimensions by choosing the best possible optical detail or (if possible) distorting the motif slightly. With marble wallpapers, for example, it is not visually noticeable if the motif is slightly compressed or distorted. However, this allows you to retain as much detail as possible.

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Shipment

How much are the shipping costs?

I ship throughout Europe with DHL.

  • Shipping to Germany €4.90 . Shipping is free for orders over €60 !
  • Shipping to the rest of the EU €15.99
  • Shipping to Switzerland €26.90

If you also order accessories for your wallpaper, these will be shipped separately. However, shipping costs only apply once per order.

How long does it take until I receive my wallpaper?

After you order, I will adapt your desired motif to your dimensions and send the order to my partner printing company. It usually takes 4-5 working days for your wallpaper to be finished and shipped. Experience has shown that the shipping time within Germany is 1-2 days (EU approx. 3-4 days). If you need your wallpaper at short notice, don't hesitate to contact me before placing your order! I do my best to ensure that the wallpaper arrives on time.

Measuring the wall

Which dimensions do I have to order?

Please measure the entire area to be wallpapered and round up to the nearest full 10 centimeters when placing your order. If you only rounded up 1 or 2 centimeters, you may want to round up to the nearest 10 centimeters. Not every wall is completely straight . Old building walls in particular can have significant deviations across their entire length or width. If this is the case, or if you are unsure, it is better to round up a little more.

This video also explains it to you visually.

Do I have to include an offset or repeat?

My wallpapers are delivered to you already cut to size. This way you don't have to factor in any rapport. Simply attach the panels to the wall one after the other according to the numbering. You can also take a look at my assembly instructions .

What do I do with windows or doors?

It's simple: please send me a sketch with all the dimensions of the wall and the exact positions of doors or windows. You can upload this sketch directly when placing your order. I will then take these into account when designing your personal wallpaper and adapt the motifs to it. Or, if you prefer, send me the sketch in advance using the contact form below. Then I will create a preview for you before you place the order. This is how I make sure that everything fits perfectly and that you get exactly what you imagine.

Wallpapering

Is wallpapering easy?

Yes absolutely! My wallpapers are made from an exceptionally thick non-woven material of 180 gr/m². This is particularly tear-resistant and easy to process. In contrast to other wallpapers, you do not have to paste the strips beforehand, but can hang them up directly after you have pasted them on the wall. Afterwards you can even move them slightly so that a perfect edge is very easy! Then you cut off the excess with a sharp wallpapering knife and get a perfect result. If you are still unsure or if something goes wrong while wallpapering , please do not hesitate to contact me. Together we will definitely find a solution!

This short video shows you how to apply the wallpaper.

In this detailed video, a master painter worked with me to put wallpaper on the wall.

Which paste should I use?

To attach it, you can use any commercially available paste that is suitable for non-woven wallpaper and therefore for direct gluing (application to the wall, not to the panels). So far I have only had good experiences with the “Status Paste”, which is also available in my shop .

Product questions

Can I have the motifs adapted to my wall?

Yes , of course - and it's even free! Slopes, doors, windows... not every wall is easy :) You are welcome to write me an email with a sketch of your wall and specifying which motif it should be. I will then provide you with a free and non-binding preview of what the motif could look like adapted to your wall. My email address: kschischan@unik-nordic.com

This video shows you how to take the dimensions of your wallpaper.

What ingredients do the wallpapers have?

My wallpapers are free of PVC, plasticizers, solvents and no added heavy metal compounds or formaldehyde . This means they can also be used safely in baby and children's rooms. They meet the requirements for flame-retardant building materials (building material class B1) according to the DIN 4102-1 standard.

What can I have customized? (label explanations)

On the product pages you can use these labels to find out what you can have customized. The format is of course always adjusted. Some motifs can also be adjusted in overall color or even in the color of individual elements.

Motifs without labels

After you order, I will adjust all motifs exactly to your wall dimensions by choosing the best possible section or (if possible) distorting the motif slightly. For example, with marble wallpaper it is not visually noticeable if the motif is slightly compressed or distorted. This will give you as much detail as possible.

Variable

For all motifs with this label, each element is individually repositioned by me. This means that no elements are cut off at the edge. Depending on the format, however, I may remove one or two elements in order to preserve the effect of the motif and not make the wallpaper appear too busy. For example, if one of the wallpapers with animals is particularly important to you and you have a very... If you have a narrow format, you can write your wish in the personalization field. Then I take this into account when creating the design. You can also write to me in this field whether you would like a preview before printing.

Color variants

If this label is on your desired design, you can choose the color to suit your taste. There are 2 variants:

  1. You can freely choose the background color or design colors from the selection options.
  2. You can freely choose the color of all elements from my color chart.

You can find all information about your choices in the description of the respective motif.

Sindy persönlich

Still questions? Write me!

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Phone number

+49 1520 756 49 00